If you are one of the HP DataProtector 6.11 customers and you have scheduled MsSQL transaction log and full backup to start simultaneously you will experience the below issue. We found this after an upgrade to latest 6.11 in November 2010 and a hotfix was build for us on 19. November 2010. We are running with this patch for 8 weeks successfully.
Cell Manager patch level:
| Patch level | Patch description |
|---|
| DPWIN_00455 | Core Component |
| DPWIN_00456 | Cell Manager Component |
| DPWIN_00478 | Disk Agent |
| DPWIN_00460 | Media Agent |
| DPWIN_00457 | User Interface |
Client SQL Server patch level:
| Patch level | Patch description |
|---|
| DPWIN_00455 | Core Component |
| DPWIN_00455 | Core of Integrations component |
| DPWIN_00478 | Disk Agent |
| DPWIN_00460 | Media Agent |
| DPWIN_00480 | MS SQL Integration |
| DPWIN_00455 | Cluster Server |
Symptoms:
When DP MS SQL FULL and TRANS backups are running simultaneously one of them can fail with the following error:
[Major] From: BSM@<cell manager> "<barlist>" Time: <date> <time>
[61:3003] Lost connection to OB2BAR Backup DA named "<instance name>" on host <SQL Agent host>
Solution:
Open a support request with HP and request the Data Protector Lab Support hotfix with QXCM Number - QCIM2A27402, file name QCIM2A27402_TM1.zip.
Patch content:
The patch contains an updated sql_bar.exe for the MsSQL Server backup agent.
Workaround:
Without the patch you can schedule your backup jobs to run at different times e.g. Run the transaction log backup every full hour and the full backup 10 minutes later (when transaction log has been completed).